Subscription policy

Some Purelia Naturals products are available on a subscription ("Automatic Refills") so you never run out and save 25% on every order. This policy explains how the subscription works, how you are billed, and how to manage or cancel it at any time.

How the subscription works

When you choose "Save 25% with Automatic Refills" at checkout, you are enrolled in a recurring subscription for that product. Your first order ships right away, and we automatically prepare and ship a new order on each renewal so your routine is never interrupted.

Billing & renewal

  • Subscriptions renew and are billed every 30 days using the payment method you provided at checkout.
  • You save 25% off the regular price on every subscription order.
  • Shipping and any applicable taxes are calculated at the time of each renewal.
  • We send an order confirmation each time a subscription order is processed.

Zero commitment — cancel anytime

There is no minimum commitment and no cancellation fee. You can pause, skip, reschedule, or cancel your subscription at any time before the next renewal date. Changes made after an order has been processed will apply to your following renewal.

How to manage or cancel

To manage your subscription, log in to your account, or contact our support team and we will update it for you. Please send cancellation or change requests at least 48 hours before your next renewal date so we can apply them in time.

Refunds on subscription orders

Subscription orders are covered by our standard Refund Policy. If you are not satisfied with a subscription order, contact us and we will help under the terms of that policy.

Need help with your subscription?

Our team is happy to help with billing, scheduling, or cancellations.

support@purelianaturals.com